Transforming Telecom with AI, Automation, and Engineering at Scale
From network optimization and private 5G roll-outs to OSS/BSS modernization and cloud-native platforms, we design and build business-critical telecom systems that boost performance, unlock new revenue streams, and keep customers loyal.
Process maturity
CMMI Level 5
Information security
ISO 27001
Industry experience
25+ years
Global clients served
600+
Solving Telecom Industry’s Most Critical Operational & Strategic Challenges
5G connections soared past 2.25 billion in 2024, growing four times faster than 4G LTE, and customer expectations are rising just as quickly.
AI-powered churn prediction, smart upsell engines, hyper-personalized CX.
Modular, cloud-native re-engineering for agility and future-readiness.
Infrastructure automation for nationwide 5G and MEC deployments.
What We Deliver for Telecom Enterprises
AI & Data in Telecom
ML-driven customer churn prediction (proven to reduce churn by up to 15%) Predictive maintenance for RAN, backhaul & fiber infrastructure NLP chatbots that handle 65%+ of Tier-1 queries without human hand-offs Real-time CDR analytics for dynamic pricing and fraud alerts
Cloud & Infrastructure Modernization
Cloud-native OSS/BSS development services on AWS, Azure & GCP Serverless DevOps pipelines and automated CI/CD for telecom workloads Edge computing frameworks orchestrated with Kubernetes, vital when 75% of enterprise data will live at the edge by 2025 Private & 5G network solutions for telecom providers and large enterprises
Smart Automation & RPA
Zero-touch service provisioning, activation and telecom billing software solutions Intelligent ticket triage that cuts resolution time by 44% AI document intelligence for KYC/AML that slashes manual effort 60%
Cybersecurity for Telecom
Cloud Security Posture Management (CSPM) tuned for carrier environments IAM for multi-tenant, multi-region telecom platforms AI-based fraud and anomaly detection across voice, SMS & data
What We Deliver for Telecom Enterprises
ML-driven customer churn prediction (proven to reduce churn by up to 15%)
Predictive maintenance for RAN, backhaul & fiber infrastructure
NLP chatbots that handle 65%+ of Tier-1 queries without human hand-offs
Real-time CDR analytics for dynamic pricing and fraud alerts
Cloud-native OSS/BSS development services on AWS, Azure & GCP
Serverless DevOps pipelines and automated CI/CD for telecom workloads
Edge computing frameworks orchestrated with Kubernetes, vital when 75% of enterprise data will live at the edge by 2025
Private & 5G network solutions for telecom providers and large enterprises
Zero-touch service provisioning, activation and telecom billing software solutions
Intelligent ticket triage that cuts resolution time by 44%
AI document intelligence for KYC/AML that slashes manual effort 60%
Cloud Security Posture Management (CSPM) tuned for carrier environments
IAM for multi-tenant, multi-region telecom platforms
AI-based fraud and anomaly detection across voice, SMS & data
Delivering Impact Across the Telecom Ecosystem
Tier-1 Mobile Operator
What We Delivered: Real-time AI fraud-management platform with auto-blockingTangible Impact: Fraud losses dropped 78% in 3 months; ROI started increasing in 6 weeks
Pan-European MVNO
What We Delivered: Cloud-native microservices BSS on AWS; zero-downtime migration of 5M subsTangible Impact: Product launches 40% faster; infra cost dropped to 32%
North-American Telco
What We Delivered: Big-data analytics and ML-driven SDN for congestion predictionTangible Impact: Throughput increased by almost 15%; dropped calls reduced to 28%
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Trusted by GlobalTelecom Players
Migrating our BSS to the cloud terrified us until Mapelcode walked in. Their architects mapped every dependency, executed flawlessly, and left us with a platform that scales effortlessly with our 5G growth.
VP of Network Operations, Global Telecom Enterprises
Mapelcode’s fraud-detection stack started flagging bad traffic on day one. Their data science team spoke our language, tuned the models fast, and helped us recover revenue we’d written off as shrinkage
CTO, Leading Telecom Provider
From the Mapelcode Engineering Lab
The intelligence layer behind how Mapelcode teams plan, engineer, test, release, and govern enterprise software.
Frequently asked questions
The optimal approach is a cloud-native, microservices-based NMS integrated with AI prediction modules. Our custom telecom software development Services deliver exactly that, tailored to each operator’s footprint.
Ready to Re-Invent Your Network?
Mapelcode merges deep telecommunication technology consulting expertise with battle-tested engineering to accelerate your journey, whether it’s edge computing for telecom operators, telecom data analytics solutions, or 5G network solutions for telecom providers.
Client Voices
What They Say
It is when things don't go perfectly that you can tell the caliber of the team that you are working with; and this team they rose to the occasion to solve the challenges that came up.
AnnMarie Stephens
CEO at Precise Portions
Simmi Walia
CEO at Realesta
If Seasia Infotech wasn't helping me, the business would definitely not be where it is today. They have been able to implement every project that was asked of them to a very high standard.
Y. Chung
Founder, Online Estate Directory
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