Case Study

AI-Powered Screen Damage Detection

The refurbished device market suffers from delays and inconsistencies in manual phone repair inspection systems. Inspectors often miss micro-cracks or grade severity inconsistently, leading to disputes, returns, and slow refurbishment cycles.

Certified & trustedCMMI Level 5ISO 2700125+ years600+ clients
AI-Powered Screen Damage Detection

Process maturity

CMMI Level 5

Information security

ISO 27001

Industry experience

25+ years

Global clients served

600+

01

Project Scope & Challenges

The client needed a mobile device quality control solution to automate screen defect detection across different models and volumes, overcoming manual inspection limits.

Subtle Damage

Cracks visible only at certain angles

Model Variability

Different sizes and materials

High Throughput

Inspecting thousands daily

Manual Limitations

Inconsistent and costly checks

02

Mapelcode’s Solution

By engineering an AI-driven mobile device repair automation platform through its Artificial Intelligence services , Mapelcode transformed phone inspection into a fast, scalable process.

Multi-Angle CCD Camera System for Phone Screen Inspection to capture every defect

RGB → HSI Color Transformation to enhance defect visibility.

Deep Learning & Object Detection models for detecting minor, moderate, and major screen damage automatically.

Customizable Training Tools allowing clients to upload datasets for new models.

Automated Mobile Screen Grading System for severity classification

03

Technology Stack

Frontend

CCD CamerasCCD Cameras
Image Preprocessing TechniquesImage Preprocessing Techniques

Backend

Deep LearningDeep Learning
Computer Vision Models (CNNs)Computer Vision Models (CNNs)

APIs / Services

Nanonets APINanonets API
OCR IntegrationOCR Integration

Data Processing

RGB → HSIRGB → HSI
Noise ReductionNoise Reduction
Angle & Lighting CorrectionAngle & Lighting Correction
04

Results & Achievements

90%+ Accuracy AI for phone screen inspection across 200,000+ devices

3× Faster Throughput compared to manual inspections

Cross-Model Adaptability across multiple brands and phone types

Cost Savings via reduced manpower dependency

Reliable Mobile Screen Damage Detection that cut disputes and returns

90%+ Accuracy AI for phone screen inspection across 200,000+ devices

3× Faster Throughput compared to manual inspections

Cross-Model Adaptability across multiple brands and phone types

Cost Savings via reduced manpower dependency

Reliable Mobile Screen Damage Detection that cut disputes and returns

05

Transforming Refurbished Phone Quality Control with AI

Mapelcode’s automated screen inspection demonstrates how mobile screen damage detection powered by AI can reshape the used phone refurbishment technology sector. By combining deep learning, multi-angle phone inspection systems, and customizable training datasets, Mapelcode delivered a solution that accelerates inspections, boosts accuracy, and ensures consistent grading at scale.

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