Case Study

Health Benefits Management Software

Quikcard, Canada’s leading health benefits provider, required a comprehensive claim settlement system for settlement of claims about health, dental, vision, and wellness to unify claim management, policy plans, and cardholder oversight. Their legacy desktop-based Oracle system slowed efficiency and scalability.

Certified & trustedCMMI Level 5ISO 2700125+ years600+ clients
Health Benefits Management Software

Process maturity

CMMI Level 5

Information security

ISO 27001

Industry experience

25+ years

Global clients served

600+

01

Project Scope & Challenges

Before HMS adoption, Quikcard faced several pain points:

Fragmented Legacy System

Oracle-based desktop app restricted scalability.

Manual Claim Settlements

Time-consuming, error-prone claim adjudication.

Complex Policy Management

Limited flexibility for tailored company-specific plans.

Scalability Gaps

Thousands of cardholders across businesses required a modern, centralized insurance CRM.

02

Mapelcode’s Solution

Mapelcode collaborated closely with Quikcard to deliver an enterprise health insurance ERP solution that:

Automated claim initiation, adjudication, and settlement workflows.

Enabled custom insurance software development for flexible, tailored insurance plans.

Integrated real-time claims processing software with accuracy-driven adjudication.

Embedded role-based access and secure workflows for transparency.

Modernized the system by moving away from the legacy Desktop app to an enterprise portal using Java, Spring, and Angular

03

Compliance, Security & Government Readiness (Canada)

The software was designed to align with Canadian government and industry regulatory requirements, ensuring enterprise and public-sector readiness.

Architecture Designed To Support Compliance With Applicable Canadian Regulatory And Privacy Frameworks

Secure Data Handling Practices With Enterprise-Grade Controls

Role-Based Access Control, Audit Logging, And Data Traceability For Regulatory Reporting

Cloud Security Best Practices Including Encryption Of Data

This compliance-first approach enables Quikcard to confidently support enterprise clients, regulated industries, and government-aligned organizations across Canada.

100% tax‑deductible employer contributions, delivering measurable cost savings in line with Canadian regulations

Centralized application portal for reporting, enrolment, funding, and financial management

Support for both “cheque‑based” and electronic payment processing

Seamless claims submission via web application and mobile app

Unified dashboards with extensive details for business stakeholders

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04

Tech Stack We Utilized

Frontend

AngularAngular

Backend

JavaJava
SpringSpring

Database

OracleOracle
SqlSql

Architecture

Microservices-based insurance softwareMicroservices-based insurance software
05

Features Delivered

01

Comprehensive Claim Management

Intimation, adjudication, and settlement.

02

Customizable Insurance Plans

Tailored benefits for enterprises and SMBs.

03

Real-Time Adjudication

Automated review and approval processes.

04

Advanced Calculations

Algorithm-based reimbursements with accuracy.

05

Insurance Policy & Plan Management Software

Flexible coverage and updates.

06

Results & Achievements

Digitized the entire insurance claim lifecycle into a paperless insurance CRM.

Automated workflows cut settlement delays significantly.

Delivered scalability for large enterprises and SMBs via health insurance ERP.

Enabled real-time adjudication and faster reimbursements.

Successfully completed a 6-year transformation journey from legacy to next-gen ERP.

Digitized the entire insurance claim lifecycle into a paperless insurance CRM.

Automated workflows cut settlement delays significantly.

Delivered scalability for large enterprises and SMBs via health insurance ERP.

Enabled real-time adjudication and faster reimbursements.

Successfully completed a 6-year transformation journey from legacy to next-gen ERP.

07

Reimagining Insurance Claim Settlement with Real-Time HMS

Mapelcode empowered Quikcard to move from legacy inefficiencies to a modern digital claims management solution for insurers. The HMS improved claim automation, policy flexibility, and operational transparency, giving insurers a reliable and scalable platform for long-term growth.

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