DrFirst Healthcare Software | Case Study
As DrFirst expanded its medication management software and prescription solutions, the growing user base exposed challenges in scalability, downtime, and testing efficiency. Manual processes limited regression speed, while outdated infrastructure caused delays and higher costs. Implementing solutions to reduce downtime in healthcare IT systems became a critical requirement to ensure reliability and patient safety.
Process maturity
CMMI Level 5
Information security
ISO 27001
Industry experience
25+ years
Global clients served
600+
Challenges faced by DrFirst included
30+ minutes of downtime during system failures due to manual log shipping.
Inadequate load balancing for high-volume healthcare transactions.
Manual testing slowing down release cycles.
Limited scalability from traditional physical servers.
Mapelcode’s Solutions
Mapelcode addressed DrFirst’s needs with a two-fold strategy: infrastructure modernization and test automation transformation.
Infrastructure & Cloud Solutions
Implemented Oracle GoldenGate with bi-directional replication for zero downtime. Adopted F5 Load Balancers to ensure high-performance, uninterrupted healthcare IT systems. Migrated from physical Dell servers to Cisco UCS virtualization with VMware. Built a private cloud for healthcare providers leveraging Cisco UCS, VMware, NetApp, and GoldenGate. Designed a
Testing & Automation Solutions
Delivered healthcare app testing and QA with automated UI & API frameworks.Built scalable frameworks for products like Rcopia, RcopiaUpdate, and EPCS.Integrated automation into CI/CD pipelines for faster, more reliable releases.Reduced manual testing costs while improving speed-to-market.
Technology Stack
Automation & Testing Tools
Selenium
Serenity
Rest Assured
CI/CD & Frameworks
Jenkins
Ant
JUnitInfrastructure & Cloud
VMware
NetAppProgramming Languages
JavaResults & Achievements
Zero-downtime healthcare IT systems with GoldenGate and load balancing.
Faster releases through CI/CD in healthcare software development.
Highly scalable EDW for advanced analytics and reporting.
Reduced costs by transitioning to cloud and automation.
Awards & Recognition Ranked #1 in Medication Management (2017) and won the Frost & Sullivan Award (2019) for Backline’s secure chat.
Expanded beyond the US, strengthening presence in Canada’s healthcare market.
Zero-downtime healthcare IT systems with GoldenGate and load balancing.
Faster releases through CI/CD in healthcare software development.
Highly scalable EDW for advanced analytics and reporting.
Reduced costs by transitioning to cloud and automation.
Awards & Recognition Ranked #1 in Medication Management (2017) and won the Frost & Sullivan Award (2019) for Backline’s secure chat.
Expanded beyond the US, strengthening presence in Canada’s healthcare market.
Redefining Prescription & Medication Management
Mapelcode’s collaboration with DrFirst highlights how healthcare automation solutions, cloud infrastructure, and testing services can transform digital health. By combining enterprise data warehouse for healthcare, interoperability solutions, and secure messaging platforms, Mapelcode helped DrFirst achieve reliability, scalability, and compliance at scale.
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